Shipping policy
Last updated: July 24, 2025
At Ventyvo, we’re committed to delivering high-quality products directly to your doorstep with transparency and care. Below you’ll find everything you need to know about our shipping process, estimated delivery times, and what to expect after placing an order.
🕒 Processing Time
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
🌍 Shipping Locations
We currently ship within the United States only.
🚚 Estimated Delivery Time
We work with trusted suppliers and logistics partners to deliver your order as quickly as possible. Standard shipping typically takes:
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2-4 days from the date of shipment
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Delivery times may vary depending on the product, shipping location, and carrier
Please note: shipping times do not include processing time.
💲 Shipping Costs
We offer free standard shipping on all orders.
📦 Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your order anytime using the provided link.
If you haven't received tracking information within 5 business days of placing your order, please contact us at support@ventyvo.com.
📬 Delivery Issues
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If your package is marked as delivered but you haven’t received it, please check with neighbors or your local post office first.
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If your package is lost or arrives damaged, contact us at support@ventyvo.com within 7 days of delivery. We’ll do our best to resolve the issue with a replacement or refund where applicable.
🛃 Customs and Duties
We are not responsible for any customs fees, duties, or taxes incurred during shipping. However, since we currently ship within the U.S. only, such fees are unlikely.
📩 Contact Us
If you have any questions about shipping or need help with an order, feel free to reach out to us at support@ventyvo.com.